SCOPE

Direct Cremation Heathfield is a trading style of Wealden Funeral Services Ltd and as such this agreement is scoped in the name of the holding company, and applied to both trading styles.

TERMS OF BUSINESS

Wealden Funeral Services Ltd is a member of the National Association of Funeral Directors (NAFD) and subscribes to their current Code of Practice, a copy of which is available on request from their office. We aim to act professionally and respectfully and provide a courteous, sensitive, and dignified service to all our families.

We provide a bespoke service to meet the needs of our families/applicants and provide a 'Confirmation of Funeral Arrangements' with an estimate of costs of charges which are likely to be incurred based on the details that have been discussed. This will include the costs of our services as a Funeral Director and the third-party costs known as the disbursements incl. e.g., the crematoria or cemetery fees, minister/officiant, and the doctors’ fee for cremation which we pay on behalf of the applicant. We will try to ensure these costs' accuracy at the time of the arrangements, but they may be subject to change if the third parties change their costs. Our final invoice will be sent to the applicant immediately after the service has taken place.

PAYMENT ARRANGEMENTS

We politely request that the disbursement fees are paid at least three working days prior to the funeral taking place and that full payment of our invoice is made within 7 days of the presentation from the date of the invoice. If the account is left unpaid after this time, then we reserve the right to charge an administration fee of £100 and interest at a rate of 4% above our bank's base rate from time to time in force unless otherwise agreed. Direct, or Unattended Cremations must be paid in full before the cremation service.

DECLARATION of OWNERSHIP

Wealden Funeral Services Ltd is an independent funeral director that trades under the same name, whose registered company number is 12670306 and whose registered office is at Heathfield Centre, Streatfield Road, Heathfield, TN21 8LA, and whose sole director is Andrew Kirk.

FINANCIAL INTERESTS

We have no business or material financial interests in any price comparison website which compares funeral directors, crematoria or stonemasons and their respective prices. Further, we choose not to advertise on any of these sites as our low prices are always available on our own website.

REGISTER OF CHARITABLE DONATIONS, CONTRIBUTIONS OR GRATUITIES

Wealden Funeral Services Ltd makes a regular donation to a small number of local groups for the sponsorship of a place in their social meeting club for the elderly. We occasionally make charitable donations to good causes, for example, a local charity for a fundraiser they have arranged. These are usually between £50 and £100 in value. By their nature, these are one-off and occasional payments by their definition. We make no other form of payment to a third party that does not relate to a cost incurred or a service provided by the third party on behalf of or to us.

STATEMENT OF FACT

All funeral directors are legally required to publish this Confirmation Statement, including all sections on their website and within their business premises to ensure that they understand properly whom you are dealing with.